For with what judgment ye judge, ye shall be judged; and with what measure ye mete, it shall be measured to you again. Matthew 7:2
I have dealt with Amazon for years-I mean years! I've always had a great relationship with all of my purchases and reviews-I actually love doing reviews!
However, at Christmas my husband and I ordered a travel duffle bag that our son-in-law wanted as his gift. We chose a really nice-looking, durable bag for only $70.00.
As it happened, Jim, our son-in-law, didn't need to use it until last week (February). He was on a business trip, flying from Pensacola, Fl. to Miami, Fl.
The bottom fell out of the new, first-time used bag! How embarrassing for us when we were told!!!
To top that humiliating experience-we notified Amazon that the bag had fallen apart the first time it was used. The company, "Little Bags Planet" a seller through Amazons website.
Their response is essentially:
We're sorry, but the purchase is outside our 30 day money back/exchange limit.
Now, I would strongly suggest to all who purchase any sort of travel bag that you walk around two or three hours as if you're in an airport, on a train, or travelling somehow. Pleaes fill your bag to the proper weight, and make sure it's not FAULTY, Before 30 days.
IF your travel plans are outside the 30 day limit-please be prepared!
The seller also sent an e-mail asking for photographs-which we are prepared to send-however-again, the seller of this faulty/defective product sent the request through an e-mail that we were unable to reply....mail undeliverable!
I tried to post THREE reviews on Amazon-very politely explaining the concerns and issues-they refused to post ANY of the three! (BTW, I've posted many reviews on Amazon and many at their request-but now I'm feeling that if a review is not positive-it's not wantedonce I was even asked to remove an unfavorable-though very well and respectfully written-review because "It made the seller look bad."-so to be "Nice" I removed it at their reqiest)
I have to admit my first one was clean, truthful-yet a scathing and angry review. toward this "Little Planet Bags" people- I changed it and the third was sweet, very polite and respectful-yet Amazon still denied my review post!
I'm so disappointed with Amazon as well as "Little Bags Planet" In fact, my husband and I are so disappointed that we are planning to close out all accounts and not use their services again.
It's sad, because we've had such a good realtionship-us buying, them supplying......but guess what? There are hundreds of services out there who are more reliable and will honor their customers.
To me, if you have never failed your responsibilities, pay your bills, are honest to a fault, are loyal to your supplier-as we have been to Amazon over the years, you would THINK they could at least return the favor and honor their responsibilities to the long-standing customers!
I honestly have desired for such a long time, the days when we walked into our local merchants and purchased our products. I understand the busy lives we live these days, but I am determined to shop locally-now more than ever!
In this past year-perhaps, because I'm getting older, but I've felt more intensely, the injustices along life's paths, and it bothers me more and more. Life is tough all over the world, I'm feeling the need to simplify, to cut back on the stress that society's ills thrust upon us daily.
I plan to make all my purchases LOCALLY!
I am looking for that city, whose Builder and Maker is God!
Your Sister In Our Beloved Messiah,
Sue
Sue
